Building a customer experience is one of the backbones of a successful event, but it’s often forgotten during the event planning process, simply because the event organizers are too busy with other things. The world is full of events nowadays, so standing out from the competitors is more difficult. This is why the meaning of customer experience shouldn’t be forgotten – it’s one of the most important competitive advantages also in the world of events!
If you are involved in the event industry, you have probably googled something like “Trends in event management” or “Future of events”. Many sources would include sustainability and wellbeing on the list. Sustainability isn’t a new concept, but nevertheless many event organizers don’t pay enough attention to sustainability aspects during the event organization process. Wellbeing isn’t that popular among event organizers, but it can also help to organize a unique and memorable event.
Event planning is one of the top 5 most stressful jobs in the world. Liveto’s staff knows this is true – we have years of experience in cooperating with event organizers. We want to give you a hunch of the things you should consider when starting to plan your first own event.
Mistakes are possible at any stage of event marketing campaign, most of the risks can be considered already before launching the event marketing campaign. Knowing other mistakes will help to deal with them better in the future. The most frequent mistakes are related to event marketing planning, scheduling, adjusting the plan, forgetting about the goals and finishing too early.
In past few years we have faced many terrible terrorist incidents in different parts of the world. Some of these attacks have taken place in public events: concerts, sport events and outdoor fairs. Especially the suicide bombing at Ariana Grande concert in Manchester 2017 has made us think the safety and security policies in events more than before.
Without any doubt, statistics, data and analytics have always been crucial for event organizers. It helps to understand your customers better, to allocate resources properly and to increase the profit eventually.